Aadhaar Authentication Mandatory for Initial Rush-Hour Train Bookings
Starting October 1, Indian Railways will require Aadhaar authentication for users booking reserved train tickets on the IRCTC website and app during the first 15 minutes of the reservation window opening. The move is designed to curb the misuse of the system by touts and automated scripts, ensuring that genuine passengers have a better chance of securing tickets during peak demand. The rule applies only to online bookings, with no changes to procedures at physical counters.
Unpacked:
The new rule targets online bookings because most misuse by touts and automated scripts occurs through digital platforms, not at physical counters. Physical ticket counters involve direct human interaction, making large-scale fraudulent booking less feasible without automation or digital loopholes.
Civil society groups and privacy advocates argue that mandatory Aadhaar authentication may exclude travelers without Aadhaar or those facing difficulties with digital verification. Critics also highlight privacy risks and question if the move is legally justified and proportionate to its aims.
Authorised railway ticketing agents are restricted from booking tickets during the first 10 minutes of the reservation window for general tickets, and the first 30 minutes for Tatkal bookings. This gives individual passengers priority access to available seats during peak booking times.
Reports suggest that Aadhaar authentication for Tatkal ticket bookings has reduced the problem of tickets selling out instantly due to illegal software or touts. However, some users report increased booking time and inconvenience, and technical issues with the IRCTC platform persist.